Update - We are continuing to investigate this issue.
Nov 14, 2025 - 15:24 CST
Investigating - We know the ability to access studio music quickly and reliably is essential to your daily operations. Over the past week, some studios experienced issues in CloudBeats that affected both login and visibility of folders. We have identified a solution and workarounds should any studios notice this over the weekend. Please see the Resource Center for details: 📣Important Update: CloudBeats Music Access Fix and Weekend Workarounds - The Bar Method

Link: https://resourcecenter.sebrands.com/tbm/blog/2025/11/important-update-cloudbeats-music-access-fix-and-weekend-workarounds

Nov 14, 2025 - 15:15 CST
Bar Online Operational
Live Classes Operational
Livestream Chat Operational
Livestream Recording Operational
Pre-Recorded Videos Operational
Studio Operations Degraded Performance
90 days ago
100.0 % uptime
Today
Absorb The Academy Operational
BDA E-Commerce Operational
Dashboard Operational
Marq Operational
Microsoft 365 Operational
PowerBI Operational
SoCi Operational
Stripe API Operational
Stripe Checkout Operational
Support Portal Operational
Video Editing Tool (VHS) Operational
Website Operational
Workvivo Operational
Xplor Brandbot Operational
Xplor MarianaTek Operational
Zoom Operational
CloudBeats Degraded Performance
90 days ago
100.0 % uptime
Today
Resource Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Resolved - This issue has been resolved.
Mar 17, 15:08 CDT
Investigating - Xplor Growth is still investigating the cause of an issue where some studios may see additional automation folders at the bottom of the Automation Groups list. Their engineering team is actively working on this issue.

At this time, please do not delete these folders, as they may be needed for troubleshooting and resolution.

We’ll provide another update as soon as more information is available.

Mar 12, 12:36 CDT
Mar 16, 2026
Resolved - This issue has been resolved.
Mar 16, 19:43 CDT
Investigating - We are currently investigating reported issues where there is intermittent access or significant latency on the support.barmethod.com page.
Mar 16, 13:14 CDT
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Mar 11, 2026
Resolved - This issue has been resolved.
Mar 11, 21:43 CDT
Investigating - We are investigating an issue where some studios may see additional automation folders at the bottom of the Automation Groups list.

These folders appear to have been unintentionally synced following a recent Xplor Growth system update. We have reported the issue to Xplor Growth, and their engineering team is actively investigating.

At this time, please do not delete these folders, as they may be needed for troubleshooting and resolution.

We’ll provide another update as soon as more information is available.

Mar 6, 14:35 CST
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026

No incidents reported.