Monitoring - We released a fix and are actively monitoring this issue to ensure a full resolution.
Jan 30, 2026 - 15:31 CST
Investigating - We’re investigating reports that Bar Online users who purchased the 30 days for $9.99 offer are being charged $29.95 earlier than expected (approximately 2 weeks into the 30-day period). Our team is working to identify the cause and prevent users from being charged before the full 30-day period has completed.
Jan 30, 2026 - 11:01 CST
Update - We are continuing to investigate this issue.
Nov 14, 2025 - 15:24 CST
Investigating - We know the ability to access studio music quickly and reliably is essential to your daily operations. Over the past week, some studios experienced issues in CloudBeats that affected both login and visibility of folders. We have identified a solution and workarounds should any studios notice this over the weekend. Please see the Resource Center for details: 📣Important Update: CloudBeats Music Access Fix and Weekend Workarounds - The Bar Method

Link: https://resourcecenter.sebrands.com/tbm/blog/2025/11/important-update-cloudbeats-music-access-fix-and-weekend-workarounds

Nov 14, 2025 - 15:15 CST
Bar Online Operational
Live Classes Operational
Livestream Chat Operational
Livestream Recording Operational
Pre-Recorded Videos Operational
Studio Operations Degraded Performance
90 days ago
100.0 % uptime
Today
Absorb The Academy Operational
BDA E-Commerce Operational
Dashboard Operational
Marq Operational
Microsoft 365 Operational
PowerBI Operational
SoCi Operational
Stripe API Operational
Stripe Checkout Operational
Support Portal Operational
Video Editing Tool (VHS) Operational
Website Operational
Workvivo Operational
Xplor Brandbot Operational
Xplor MarianaTek Operational
Zoom Operational
CloudBeats Degraded Performance
90 days ago
100.0 % uptime
Today
Resource Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

Unresolved incident: Bar Online Trial Billing Issue.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Completed - The scheduled maintenance has been completed.
Jan 26, 07:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 CST
Scheduled - What’s Happening:
-A short maintenance window is scheduled for January 26th, 2026, to improve system performance. During this time, Resource Center may be temporarily unavailable for up to 30 minutes.

When:
-Date: January 26, 2026
-Time: 07:00–07:30 AM CST

Impacted Services:
-Resource Center

What You Can Expect:
-Brief interruptions in service (up to 30 minutes)
-Affected tools may be inaccessible or slow to respond during the maintenance window
-Normal service will resume once maintenance is complete

What You need to do:
-No Action Needed.

If you continue to experience issues after the maintenance window, please reach out through your standard support processes for assistance.

Jan 23, 11:45 CST
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - This issue has been resolved.
Jan 23, 08:03 CST
Investigating - Microsoft is currently experiencing degraded service functionality or inability to access multiple Microsoft 365 Services, including Outlook and various other Microsoft services. They are currently investigating this issue.
Jan 22, 15:24 CST
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.