MarianaTek - Livestream Emails
Monitoring - MarianaTek has notified us of an issue with livestream emails auto-check not functioning as expected.
A fix has been put in place at this time - Please submit a ticket should your studio continue to experience issues.
Dec 06, 2023 - 15:01 CST
MarianaTek - Studio Check-In's
Investigating - MarianaTek has informed us that they are currently investigating reports of an issue with the user-interface for standard studio check-in’s.
If you are experiencing this issue, please submit a ticket for further investigation.
Dec 06, 2023 - 15:05 CST
Bar Online ? Operational
Live Classes ? Operational
Livestream Chat ? Operational
Livestream Recording ? Operational
Pre-Recorded Videos ? Operational
Studio Operations ? Operational
Absorb The Academy ? Operational
BDA E-Commerce Operational
Dashboard ? Operational
Marq ? Operational
Microsoft 365 Operational
PowerBI Operational
SoCi ? Operational
Support Portal ? Operational
Video Editing Tool (VHS) Operational
Website ? Operational
Workplace ? Operational
Xplor Brandbot ? Operational
Xplor MarianaTek ? Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2023
Support Portal - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 08:00 CST
Scheduled - We will be undergoing a planned maintenance window on Saturday, 12/9 at 8 AM CT to conduct an update to the support portal.
Ticket submissions made during this window will experience a delayed response time, to be answered upon completion of the maintenance work.
Dec 4, 09:08 CST
Dec 8, 2023
Dashboard Connectivity
Resolved - This incident has been resolved.
Dec 8, 21:19 CST
Identified - The issue has been identified and a fix is being implemented.
Dec 8, 20:25 CST
Investigating - We are currently investigating an issue that is affecting Dashboard connectivity. At this time we expect you may experience issues with general connectivity, or see unusual errors when using these applications.
Dec 8, 18:57 CST
Dec 7, 2023

No incidents reported.

Dec 6, 2023

Unresolved incidents: MarianaTek - Studio Check-In's, MarianaTek - Livestream Emails.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Dashboard - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 08:20 CST
Scheduled - On 11/28 from 6 to 7 PM CST, we will be performing a planned maintenance window to the Dashboard - We do not anticipate any affects from this work.

If you happen to experience any issues with the Dashboard during this maintenance window, please submit a ticket for the support team to assist.
Nov 27, 13:34 CST
Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

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